General Support

Logic Tech offers support for our products and services. We have a team of support representatives available for telephone support during our business hours to assist you with any questions or problems:

Monday to Friday from 9:00am to 5:30pm (EST)
Saturdays from 9:00am to 1:00pm (EST)

Support Questions, Issues

Phone: (905) 946-1477

Toll Free: 1-800-655-5762 ext 303

We also have technicians available for service calls to your office for any hardware or software issues.

We offer Paradigm software training at our office equipped with a classroom of computers to enhance your learning experience. We offer various levels of software training:

Computer Basics

Learn basics computer skills such as general hardware and software uses, and efficiently navigating Microsoft Windows. This introductory course will prepare you for the Paradigm Basics course.

Basics

Learn the Paradigm essentials including navigating the appointment book, creating patient files, insurance, billing & payments, and daily reports.

Intermediate

With the Basic course under your belt, you can sign up for the Intermediate course, Which covers more advanced features in Paradigm. Prerequisite: Basic course

Charting

Paradigm Charting training teaches you how to use the Odontogram, Clinical Notes, and Periodontal charting. This course is focused on eliminating the need for paper charts!